We Ship Worldwide.

Frequently Asked Questions

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SHIPPING INFORMATION

“Depending on the item(s) you purchase on evolviing.com and the location to which the item(s) will be delivered, different shipping methods will be available. At checkout, you will be prompted to choose a variety of shipping methods. Domestic deliveries within the UK is free. Internationa delivery will attract additional charge.

Yes. We are based in the UK, but we ship worldwide. So no matter where you are in the world you can purchase your Evolviing Natural Bamboo drinking straws with the comfort of knowing your order will be delivered to you safely. Internationa delivery will attract additional charge.

Tracking your order is simple and easy. We will send you a confirmation email letting you know your order has been shipped. You will be able to track your order & keep updated with the progress of your delivery.

Here at Evolving, we take pride and strive to make sure all packages are delivered in a timely manner. Depending on the delivery option chosen & your location, you should receive your order within the timeframe quoted with your order. For more information on shipping please refer here. You can also track your order once it has been shipped.

PAYMENT INFORMATION

We accept most electronic card payments; Visas Credit, Visa Debit, Maestro, Mastercard, American Express, Google pay, Apple pay & PayPal. Please note that your order may need additional verification before it can be processed. All orders must be paid in full once submitted online.

If an item is priced incorrectly we are under no obligation to honour it, under the Sale of Goods Act. We will offer the item at the correct price or refuse your money and withdraw the product from sale. It is very unlikely this will happen, however, if it does & you have already purchased the item please notify us of the error & we will refund the difference if the item is overpriced.

We respect your privacy and take protecting it seriously. This Privacy Policy covers our collection, use, and disclosure of information we collect through our website and service. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which our Clients have engaged us.

ORDERS AND RETURNS

1. Add item no basket
2. Chose quantity
3. Check your shopping cart. Check over the items listed in your shopping cart. …
4. Go to ship & choose your preferred delivery option.
5. Review your order. You will now see a display of your order information and your complete cost, including shipping.
6. Go to check out & confirm your payment method, and place your order
Get your receipt.

Please select this button, you will then be asked to confirm your cancellation request. To continue canceling your order select ‘CANCEL ORDER’ again. If you do not wish to cancel your order, select ‘No, return to order’. Once an order is cancelled, we cannot undo this.

Visit our Contact us page if you have a query/enquiry. Please do not hesitate to contact us. If you require any further information/assistance we are here to help.